Contact Us
Email: [your-real-email@yourdomain.com]
We read everything that arrives and reply to most of it. Please allow a few working days.
Things we especially want to hear about
- A licence record we missed. If you can point us to a verifiable regulator entry for an operator we have described as unverified, send it. We will check it and update the page with the reference.
- Factual errors. Anything we have got wrong, with a source if you have one.
- Outdated information. Terms, fees and regulations change. Tell us what has moved.
- Sites impersonating us. If you find a page using our name with a login or payment form on it, we want to know.
Things we cannot help with
We are an independent review site with no connection to any gambling operator. We therefore cannot:
- Access, unlock, create or recover a player account
- Check a balance or transaction
- Process, chase or expedite a withdrawal
- Issue a bonus or promo code
- Intervene in a dispute with an operator
For any of these, contact the operator’s own support directly. If an operator is unresponsive and you have verified it holds a licence, the regulator is your escalation route — which is precisely why we suggest verifying the licence before you deposit.
Please never send us passwords, one-time passcodes, ID documents or payment details. We do not need them, we do not want them, and no legitimate party will ever ask you for an OTP. What we do with the data you do send us is set out in our privacy policy.
Need help with gambling?
We are not a support service. Please contact the National Problem Gambling Helpline on (02) 8248-9568, open 24 hours, which supports both gamblers and family members. More at responsible gambling.
Last updated: 2 November 2026.